Privacy Policy

Information we collect

Account information, such as name, email address, sign-in state, language preference, subscription, and credit balance.

Content you submit, including prompts, chat messages, uploaded files, feedback, settings, and context created through AI interactions.

Usage and device information, such as access time, pages, feature events, browser, device type, IP address, logs, and error diagnostics.

Payment information. Payments are processed by third-party payment providers; we keep only order status, invoice records, plan details, and necessary transaction identifiers.

How we use information

To provide AI chat, model selection, tool recommendations, file handling, credit accounting, account sync, and customer support.

To protect the service by detecting abuse, fraud, spam, automated attacks, and violations of our usage rules.

To improve the experience, including interface language, model routing, response quality, performance, reliability, and error handling.

To satisfy legal obligations, resolve disputes, audit billing, or protect the rights and safety of users and the platform.

AI content and model processing

To generate responses, your prompts, context, file excerpts, and related settings may be sent to connected model providers, inference services, or safety review services.

We aim to limit the data shared with third-party model providers and use configuration, contractual, or technical controls to restrict unauthorized uses.

Please do not submit highly sensitive information you are not authorized to process, such as identity documents, full payment credentials, medical diagnoses, passwords, or private data about others.

Sharing and third-party services

We do not sell your personal information.

We may share information needed to operate the service with cloud infrastructure, model, payment, analytics, email, error monitoring, and customer support vendors.

We may disclose necessary information when required by legal process, regulatory request, merger or reorganization activity, or platform safety needs.

Retention, deletion, and choices

We retain information for as long as needed for the purposes described in this policy, or as required for legal, financial, audit, and security needs.

You may request access, correction, export, or deletion of account information and conversation content. Some deletion requests may be delayed or limited where security, compliance, or billing records require retention.

You can manage cookies in your browser and adjust language, theme, and sync preferences in account settings.

Security and children

We use access controls, encrypted transport, log auditing, least-privilege practices, and security monitoring to protect information, but no internet service can be guaranteed absolutely secure.

The service is not directed to children under 13. If you believe a child has provided personal information to us, contact us so we can address it.

International processing and updates

Depending on your location, model providers, and cloud service locations, information may be processed in different countries or regions. We take reasonable steps to protect data during cross-border processing.

If this policy materially changes, we will notify users through page notices, in-app notices, email, or other reasonable methods and update the effective date.